01 Introduction

Welcome to the website of Wuxi Zhouxiang Intelligent Robot Co., Ltd (“Zhouxiang”, “we”, “us”, or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zxweldingrobot.com or interact with our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our website.

02 Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, company name, and job title
• Email address, phone number, and mailing address
• Inquiry details and messages submitted through contact forms
• Any other information you voluntarily provide to us

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and navigation paths
• Referring website and search terms

03 How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill product or service requests
• To send relevant product updates, technical information, or marketing communications (with your consent)
• To improve and optimize our website performance and user experience
• To analyze usage trends and compile statistical data
• To comply with applicable laws and regulations

04 Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or providing services to you, subject to confidentiality obligations
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Consent: With your explicit consent or at your direction

05 Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website. We may use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand visitor behavior and improve our services
• Functional Cookies: Remember your preferences and settings

06 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure server infrastructure.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

07 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When your data is no longer needed, we will securely delete or anonymize it.

08 Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing of your data
• Portability: Request transfer of your data in a structured, machine-readable format
• Objection: Object to the processing of your personal data

To exercise any of these rights, please contact us using the information provided below.

09 Children’s Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

10 Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: